General Terms and Conditions (GTC/AGB)

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No Aging, Owner: Danijel Budimir, Stargarder Str. 44, 10437 Berlin, Germany
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§ 1 Area of Application
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(1) All services and offers of No Aging are provided exclusively on the basis of these General Terms and Conditions. They are an integral part of all contracts that No Aging concludes with its contractual partners (hereinafter also referred to as the ‘Client’) for the deliveries or services it offers. They also apply to all future deliveries, services or offers to the Client, even if they are not separately agreed again.
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(2) Terms and conditions of the customer or third parties do not apply, even if No Aging does not separately object to their validity in individual cases. Even if No Aging refers to a letter or e-mail that contains or refers to the terms and conditions of the customer or a third party, this does not constitute agreement with the validity of those terms and conditions.
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(3) These General Terms and Conditions apply regardless of whether the customer's booking is made as a consumer (§ 13 BGB) or as an entrepreneur (§ 14 BGB).

§ 2 Services
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(1) We offer entrepreneurs, managing directors and executives online-based coaching and consulting services in the field of physical self-optimisation with a focus on detox, fitness and recovery.
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(2) We do not provide the services of an alternative practitioner, physiotherapist or doctor within our online-based coaching and counselling services. Our services are based exclusively on our personal experience and counselling approaches and are not a substitute for treatment by a doctor and/or therapist.
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(3) If the customer notices or suspects the occurrence of physical complaints or their worsening during participation in our programmes and consultations, he must inform us immediately and consult a doctor at the same time.
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(4) The Customer must provide the cooperation required of him in full and on time upon first request. If the Customer fails to co-operate and thus prevents No Aging from providing the service, No Aging's claim for remuneration remains unaffected.
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(5) With regard to the services to be provided by No Aging to the client, No Aging has a right to determine the performance in accordance with § 315 BGB. When providing the consultancy services under the main contract, No Aging is basically free to determine the time and place. However, No Aging will take the client's business needs into account as far as possible, unless the service is provided online.
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(6) No Aging is entitled to have vicarious agents / subcontractors and third parties perform services owed to the Customer. The Customer's approval is not required in this respect.  
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(7) Appointments and notifications relating to video calls are binding. If a video call is not used, there is no entitlement to make up for this, unless the reasons for the impediment originate from our sphere.
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(8) The customer must always ensure that the technical requirements for using our consulting services are met (e.g. sufficient Internet connection, camera and audio-capable computer, video chat client, etc.).
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§ 3 Formation of Contracts
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(1) The contract between No Aging and the customer may be concluded by telephone, in writing or in text form.
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(2) The contents of the contract are set out in our respective offers.
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§ 4 Payments, Prices, Terms
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(1) The prices quoted and communicated by No Aging are binding. The prices quoted are net prices plus statutory VAT.
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(2) Payment for No Aging's services is generally due upon conclusion of the contract, unless No Aging's offer states otherwise. A (SEPA) direct debit authorization granted to No Aging also applies to the further business relationship until revoked.
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(3) If SEPA direct debit is agreed, the customer must provide No Aging with a written SEPA direct debit mandate after conclusion of the contract. This can be requested from No Aging by e-mail.
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(4) In the event that agreed direct debits cannot be collected from the customer's account and a chargeback is made, the customer is obliged to transfer the amount owed to No Aging within three working days of the chargeback and to pay the costs incurred as a result of the chargeback.
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(5) Offsetting against counterclaims shall only be mutually permissible if the other contracting party has acknowledged the offsetting or if this has been legally established. The same applies to the exercise of a right of retention by one of the contracting parties.
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§ 5 Termination, Duration
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(1) The contract has the fixed term individually agreed between the parties. Premature termination is only possible for good cause.
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(2) Notices of termination must be in writing to be effective.
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§ 6 Default / Extraordinary Termination
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(1) Deadlines for the provision of services by No Aging do not begin until the invoice amount has been received by No Aging.
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(2) If the customer is in arrears with payments due, No Aging reserves the right not to provide further services until the outstanding amount has been settled.
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(3) If the customer is in arrears with at least two payments due to No Aging in the case of payment by installments, No Aging is entitled to terminate the contract extraordinarily and discontinue the services. In this case, No Aging is entitled to claim the entire remuneration due by the next ordinary termination date as damages.
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§ 7 Fulfillment
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(1) No Aging will perform the agreed services in accordance with the offer with the necessary care. No Aging is entitled to make unlimited use of the assistance of third parties for this purpose.
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(2) If No Aging is prevented from providing the agreed services and the reasons for the hindrance originate from the customer's sphere, No Aging's claim to remuneration remains unaffected.
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§ 8 Behavior and Consideration
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The customer must ensure the usual behavior of an honest merchant towards No Aging. We reserve the right to prosecute under civil law any unlawful and/or inappropriate or unfounded statements about our company and our services, whether by customers, competitors or other third parties, in particular untrue factual claims and abusive criticism, and also to bring criminal charges without prior notice.
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§ 9 Right of Withdrawal
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(1) Consumers will be informed separately by No Aging about the right of withdrawal in the remote set (PDF file).

(2) Entrepreneurs and merchants have no right of revocation for contracts concluded by means of distance communication. No Aging does not grant such a right on a contractual basis.
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§ 10 Rights of Use
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(1) The Customer receives a simple and non-transferable right of use in relation to the work and service results created and provided by No Aging.
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(2) Unless otherwise agreed, access to online platforms on which No Aging may provide content for the customer is provided exclusively for the duration of the contract. The transfer of access provided to the customer to third parties is prohibited.
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(2) Paragraph 1 and paragraph 2 sentence 1 shall apply exclusively subject to the proviso that the customer has paid the remuneration due to No Aging under the main contract in full.
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(3) The transfer of work and service results to third parties (including affiliated companies) is excluded. The same applies to processing in accordance with § 23 UrhG.
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§ 11 Liability
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(1) No Aging shall only be liable for damages - irrespective of the legal grounds - in cases of intent and gross negligence. In the event of simple negligence, No Aging shall only be liable
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a) for damages resulting from injury to life, limb or health,
b) ffor damages arising from the breach of an essential contractual obligation (an obligation whose fulfillment is essential for the proper execution of the contract and on whose compliance the contractual partner regularly relies and may rely); in this case, however, liability is limited to compensation for foreseeable, typically occurring damages.

§ 12 Final Provisions
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(1) Deviations from these GTC (AGB) shall only be effective if they have been agreed in writing. Individual agreements made with the Customer in individual cases (including collateral agreements, supplements and amendments) shall in any case take precedence over these GTC (AGB). A written contract or written confirmation from No Aging is decisive for the content of such agreements.
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(2) The law of the Federal Republic of Germany shall apply exclusively. The place of performance is the registered office of No Aging. The exclusive commercial place of jurisdiction for disputes arising from the business relationship between No Aging and the customer is the registered office of No Aging (currently Berlin).
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AGB (GTC-General Terms and Conditions),  Status: 01.01.2025 © Reproduction prohibited